Α. The ship is 185m long.
Α. There are available bipolar sockets on board.
Α. Greek and English are spoken on board.
Α. There is an outdoor designated smoking area and smoking is also allowed in the casino.
Α. Yes, it is available in all common areas on board.
Α. 1st & 2nd class cabins are available, and also Disability cabins.
Α. 1st class cabins include beds, shower and toilet. 2nd class cabins include only beds. Showers and toilets are shared and are available in the cabin decks.
Α. Reception, restaurant, coffee shop, bar and casino.
Α. A small playground is available.
Α. No, there are not any.
Α. Yes, there is internet access on board with a fee.
Α. You can travel with up to €10,000 of cash.
Α. Yes, there is and you can use it ( there is a charge).
Α. If the company is notified in advance (by completing the purchase of the ticket) yes it can.
Α. Fare and port taxes.
Α. Valid travel documents are only Civil IDs and passports.
Α. You have to be at the port 4 hours prior the scheduled time of the departure.
Α. Unaccompanied minors below 18 years old, must be accompanied by a parent or guardian or an authorized adult.
Α. There is a doctor’s clinic.
Α. There are isolation rooms in the clinic.
Α. Yes a Doctor is available.
Α. Yes.
Α. Yes.
Α. No.
Α. There will be a person in charge to help if the disable passenger needs anything.
Α. Yes.
Α. Yes.
Α. Yes.
Α.
• Up to 30 days before each departure refundable are port taxes and the fare.
• Less than 30 days before each departure refundable are only port taxes.
• In case of no show refundable are port taxes only.
Α. The fee for a date change of your trip is as per below:
• Adults: €25,00 per sector.
• Children (4-12 years old): €10,00 per sector.
• Children (0-4 years old): €0,00 per sector.
Α. For a booking upgrade and assuming that there will be available seats, the difference on the fare price will be paid. For the upgrade you will have to contact the call center (there is a service fee). You cannot upgrade online.
Α. The fee for vehicle or caravan is €25,00 The fee for motorcycle is €10.00.
Α. Vehicles up to 5m, motorcycles, bicycles, and caravans up to 5m. Van is not acceptable. Vehicles or motorcycles enter in Republic of Cyprus via occupied area cannot board.
Α. There are not any ATM machines on board. You will have to carry cash or a credit/debit card.
Α. If any items are found in the cabins, they will be handed to the sales agent and then to Scandro Holding in order to contact the passenger.
Α. Yes. Dogs and cats only.
Α. Prohibited items and customs restrictions can be found at the below link. **
Α. You can only carry in the car luggage (90x75x43) with your personal items.
Α. Vehicles can be transported either by their owner or by a 1st degree relative who has a notarized authorization by a certified officer.
Α. Each passenger is allowed to carry 1 pet and has to be the legal owner. Pets do not travel with any other passengers even with an authorization.
** Link: https://www.mof.gov.cy/mof/customs/customs.nsf/All/3033C297FF82C294C225727B00421670 ?OpenDocument
Prohibitions and restrictions from Scandro Holding Ltd, including dangerous goods and other regulated items.
Where do i contact for any complains or suggestions?
Telephone number: 77777525
Email address: support@scandroholding.com
Scandro Holding LTD.
Limassol, Cyprus, P.C. 70130, 4161
info@scandroholding.com
77777525 / +357 25 313129
For Cyprus:
Orthodoxou Aviation,
+357 24841051
For Greece:
Proton Aviation Services
+30 2109793555
Web Design by P.KAN.DESIGNER, Hosted and Developed by TsopTech Digital Solutions Ltd
