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Announcements

Marquee with Inter Font We inform our passengers that, according to the current regulatory framework, fully electric or plug-in hybrid vehicles traveling on our company’s ships must have a battery charge level that does not exceed 40% of their total capacity.

Our Commitment to Accessibility

Scandro Holding recognizes the needs of passengers with physical, cognitive, behavioral, and psychological disabilities. In accordance with Regulation (EU) No.
1177/2010 on passenger rights in sea and inland waterway transport, we are committed to providing a stress-free travel experience by offering a variety of accessible
and supportive services aboard the Daleela ship.

Assistance Services

Our helpful and specially trained staff is at your disposal to ensure a comfortable and carefree travel experience. We offer assistance to passengers traveling with service or emotional support animals, support during embarkation and disembarkation, luggage transport and handling, as well as accompaniment for passengers who require additional care.

Moreover, the Daleela ship is equipped with accessible facilities, specially designed cabins, and designated areas to accommodate individuals with mobility or other disabilities. Our staff is always available to provide immediate assistance and address any needs you may have during your journey.

Blind or Partially
Sighted Passenger

Our staff is ready to assist you with the boarding process, guide you to your seat, and provide safety information about the ship. For your best service, it is essential to have a travel companion with you during the journey, if you are not self-sufficient. Your safety and comfort are our top priority, and for this reason, we offer all the support you need to ensure a comfortable and safe journey.

Medical Devices and Medications

Our staff is ready to assist you with the boarding process, guide you to your seat, and provide safety information about the ship. For your best service, it is essential to have a travel companion with you during the journey, if you are not self-sufficient. Your safety and comfort are our top priority, and for this reason, we offer all the support you need to ensure a comfortable and safe journey.

Cognitive, Behavioral, Developmental,
or Psychiatric Conditions

We understand that passengers with cognitive, behavioral, developmental, or psychiatric conditions may face additional challenges during their journey. We are here to provide all the support you need to manage stress or any other difficulties that may arise. Our helpful staff is trained to assist you in any way necessary, from the boarding process to your stay aboard the ship. If you require assistance or have specific needs, please let us know in advance so we can ensure your journey is as comfortable and stress-free as possible.

Wheelchairs, Scooters and Mobility Aids

We recommend that passengers use their own personal mobility aids during the journey. If you require assistance with storage, boarding, or moving around the ship, our specialized staff is here to support you with all the necessary help. If you wish to use a different mobility aid, such as a scooter or wheelchair, please inform us in advance so we can ensure that all your requests are fulfilled comfortably and safely during your journey.